Privacy Policy
Last updated: July 12, 2026
Sunrise Living LLC ("we," "us," or "Oakline Performance") operates the website oaklineperformance.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. By using the Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit/debit card number, expiration date, CVV)
Payment card details are transmitted directly to our payment processor and are not stored on our servers.
Automatically Collected Information
When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs and exit pages
- Pages viewed and time spent on the Site
- Date and time of visits
- Device identifiers
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment processing.
- To manage your Subscribe & Save subscriptions and recurring billing.
- To communicate with you about your orders, account, and customer service inquiries.
- To send you promotional emails and marketing communications (with your consent).
- To improve our Site, products, and customer experience.
- To detect and prevent fraud or unauthorized activity.
- To comply with legal obligations and enforce our Terms & Conditions.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files placed on your device that help us remember your preferences, understand how you use the Site, and improve our services.
Types of Cookies We Use
- Essential cookies: Necessary for the Site to function properly (e.g., shopping cart, session management).
- Analytics cookies: Help us understand how visitors use the Site so we can improve performance and content.
- Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Site.
4. Third-Party Services
We share your information with trusted third-party service providers who assist us in operating the Site and conducting our business. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Service Providers
- Payment processors: We use secure third-party payment processors to handle credit card transactions. Your payment information is encrypted and transmitted directly to the processor. We do not store full card numbers on our servers.
- Shipping carriers: We share your shipping address and contact information with USPS and other carriers to fulfill and deliver your orders.
- Tax calculation (TaxJar): We use TaxJar to calculate applicable sales tax based on your shipping address. Your state and zip code are shared with TaxJar for this purpose.
- Email marketing: If you opt in, your email address may be shared with our email marketing platform to send newsletters and promotional content.
- Analytics: We may use analytics services to collect and analyze Site usage data.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- Secure, encrypted storage of sensitive data.
- Regular security audits and vulnerability assessments.
- Access controls limiting employee access to personal data on a need-to-know basis.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction data is retained for a minimum of 7 years for tax and accounting compliance.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing emails at any time using the "unsubscribe" link in any email or by contacting us.
- Portability: Request your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.
8. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Sunrise Living LLC
- 1209 Mountain Road PL NE, Suite 12197, Albuquerque, NM 87110
- 855-648-7636
- [email protected]